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OUR INTERNATIONAL CERTIFICATIONS

As Attelia, we continuously improve our commitment to providing high-standard treatments to our patients and successfully complete international quality standards audits.

Thanks to this dedication, we hold numerous certificates with high international validity and prestige. These credentials secure our service quality and professionalism, enabling us to provide our patients with the best experience at every stage.

Temos “Excellence in Dental Tourism” Accredited Partner

Temos Worldwide is one of the world’s leading accreditation organizations. Established in 2010 and headquartered in Germany, Temos is a prominent auditor of quality standards worldwide.

The purpose of Temos accreditation is to objectively evaluate and verify the quality of both medical and non-medical services, identify areas for improvement, and optimize the quality of the services provided. The organization’s name is derived from "Trust, Effective Medicine, and Optimized Services."

The "Excellence in Dental Tourism" accreditation from Temos is a prestigious certification awarded exclusively to clinics that meet excellence standards in the field of dental tourism. This accreditation confirms that high standards are met in areas such as compliance with international dental tourism standards, patient satisfaction, treatment quality, and safety.

With the accreditation awarded by Temos, our clinic has internationally certified its commitment to excellence in dental tourism, documenting that we provide world-class service.

Temos “Quality in Dental Care” Accredited Partner

The Temos "Quality in Dental Care" accreditation is a prestigious certification awarded to clinics that deliver the highest quality in dental health services. This accreditation certifies that high standards are maintained in essential areas such as patient safety, treatment process efficiency, and quality of care.

The "Quality in Dental Care" accreditation reflects not only a commitment to treatment quality but also to patient satisfaction, hygiene standards, and ethical values. This assures patients that they are receiving world-class dental care in a safe environment.

This accreditation from Temos is an international certification that confirms our clinic's compliance with international quality standards, prioritizing patient safety and satisfaction. It demonstrates the reliability of our healthcare services and our adherence to globally recognized criteria.

Preferred Partner Clinic Officially Recommended by “Diplomatic Council”

The Diplomatic Council accreditation is a prestigious certification awarded exclusively to healthcare providers with high-quality standards and internationally verified reliability. This title signifies that a clinic is recommended by a globally recognized diplomatic organization for its trustworthiness in quality, patient safety, and ethical service.

Being a clinic recommended by the Diplomatic Council demonstrates a commitment not only to treatment quality but also to patient satisfaction, safety, and ethical values. This endorsement reinforces our dedication to offering reliable healthcare, especially for international patients.

With the support of the Diplomatic Council, our clinic holds a strong reference that internationally certifies our patient-centered approach and commitment to world-class service.

GLP (Good Laboratory Practices)

GLP (Good Laboratory Practices) is a quality management standard designed to ensure the accuracy, reliability, and repeatability of laboratory tests. This standard upholds high-quality protocols in laboratory procedures, regulates staff competence, and mandates equipment calibration, thus guaranteeing reliable test results, particularly for tests requiring high accuracy in health and safety contexts.

In the field of health tourism, having GLP certification confirms that all laboratory tests are conducted in compliance with international quality criteria, ensuring the reliability of test results. The GLP standard provides accuracy and transparency in the testing process, prioritizing patient safety at the highest level.

Our GLP (Good Laboratory Practice) certification demonstrates that all processes within our in-house laboratory meet international standards, reflecting high reliability and quality.

ISO 9001 – Quality Management Systems

ISO 9001 is the world’s most widely recognized standard for quality management systems, designed to help organizations continuously improve their processes to enhance customer satisfaction. This standard encourages businesses to maintain consistency in product and service quality, establish an efficient operating system, and adopt a continuous improvement approach.

Holding ISO 9001 certification demonstrates our commitment to prioritizing patient satisfaction and continuously enhancing our service quality. ISO 9001 ensures that our service processes meet specific quality criteria and fully satisfy patient expectations.

Our ISO 9001 certification is a vital indicator of our dedication and reliability in providing our patients with the highest standard of care.

ISO 22525 - Tourism and related services — Medical tourism

ISO 22525 is an international standard developed to ensure high quality and patient safety in health tourism services. This standard requires health tourism providers to deliver services like treatment, accommodation, and transportation in compliance with specific quality criteria, emphasizing patient satisfaction and confidentiality.

Having ISO 22525 certification in the health tourism field demonstrates adherence to international standards in critical areas such as patient safety, ethical values, and service transparency. This certification assures patients that they will receive reliable, high-quality care aligned with ethical principles.

Our ISO 22525 certification highlights that our health tourism services meet international standards and underscores our commitment to patient satisfaction.

ISO 10002 - Quality management — Customer satisfaction

ISO 10002 is an international standard for customer satisfaction management systems, focusing on improving processes for handling customer feedback. This standard provides businesses with a framework to effectively evaluate customer feedback to ensure satisfaction.

ISO 10002 encourages the swift, fair, and transparent resolution of customer inquiries. In the health tourism sector, holding this certification demonstrates that patient feedback is handled with care, necessary improvements are made, and patient satisfaction is consistently prioritized. It also guides businesses in strengthening customer relationships and fostering a culture of continuous improvement.

As a clinic with ISO 10002 certification, we are committed to addressing patient needs, enhancing satisfaction levels, and delivering high-quality services. This certification is a strong indicator of our dedication to valuing our patients and providing professional solutions that meet their expectations.

ISO 45001 – Occupational health and safety management systems

ISO 45001 is an international standard for occupational health and safety management systems, designed to help organizations establish procedures and measures to ensure a safe workplace and minimize workplace accidents.

Having ISO 45001 certification demonstrates a high standard of commitment to both employee and patient safety. This standard incorporates globally recognized best practices to prevent workplace accidents, minimize risks, and maintain a safe working environment.

Our ISO 45001 certification affirms our commitment to providing quality care in a safe and healthy environment, prioritizing the safety of our employees and patients alike.

ISO/IEC 27001 – Information security, cybersecurity and privacy protection — Information security management systems

ISO/IEC 27001 is the most up-to-date international standard for information security management systems. This standard defines the necessary security procedures and controls to protect an organization’s information assets. It provides comprehensive security measures, particularly in the secure storage, processing, and sharing of sensitive data such as patient information, ensuring the highest levels of confidentiality, integrity, and accessibility.

Our ISO/IEC 27001 certification is a testament to our commitment to patient information security and our dedication to providing reliable services in compliance with international standards.

ISO 14001 - Environmental management

ISO 14001 is an international standard developed for environmental management systems, helping organizations establish the necessary systems and procedures to manage their environmental impacts. This standard aims to promote an environmentally conscious approach by reducing energy consumption, improving waste management, and encouraging sustainable practices.

Our ISO 14001 certification is a strong indicator that we minimize our environmental impacts and operate in accordance with international standards to protect natural resources.

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